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Turn feedback into decisions.
AOOC ingests user feedback from every channel, classifies intent in real time, and surfaces clear priorities your team can ship against.
example.ts
curl https://api.aooc.ai/v1/feedback/analyze \
-H "Authorization: Bearer sk_live_..." \
-d '{
"source": "intercom",
"text": "Users keep asking for SSO in teams plan"
}'
{
"theme": "Enterprise Security",
"sentiment": "neutral",
"priority": "high",
"recommended_action": "Roadmap Q2 candidate"
}Trusted by 1,200+ product and support teams
Everything your team needs to decide faster
Minimal, reliable tooling for teams that treat user feedback as a strategic signal.
Unified Ingestion
Pull feedback from Intercom, Zendesk, Slack, forms, and call transcripts in one pipeline.
Intent Classification
Classify feature requests, churn signals, and blockers with explainable AI tags.
Decision Scores
Automatically prioritize requests by ARR impact, urgency, and strategic fit.
Team Workflows
Route high-priority themes to product squads and close the loop with support.
Versioned Themes
Track how demand evolves across releases with stable taxonomy and snapshots.
Private by Design
Secure defaults, role-based access, and policy-safe processing for customer data.
From raw comments to roadmap-ready signals
A simple pipeline your team can trust, from ingestion to decision.
Ingest
Connect all feedback sources and normalize text, metadata, and customer context.
- Intercom
- Slack
- Calls
- NPS
Classify
AI labels sentiment, themes, intent, and urgency with confidence scores.
- Theme: SSO
- Sentiment: -0.42
- Priority: High
Insights
Get ranked opportunities with rationale and suggested next product actions.
- Q2 Candidate
- ARR +$180k
- 35 affected accounts
Teams shipping with confidence
Lean feedback operations, better decisions, measurable outcomes.
"We cut roadmap debates in half. AOOC gives us one shared view of what customers need now."
Marta Quinn
VP Product, Fable
"Support used to escalate noise. Now every ticket maps to a theme with confidence and business impact."
Derek Cho
Head of CX, Arcline
"The signal quality is strong enough to drive weekly planning. That changed our product operating cadence."
Nina Patel
Staff PM, Covalence
Ready to build your feedback operating system?
Start free in minutes, connect one source, and see your top decision opportunities instantly.
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